1. Information We Collect
We may collect:
Personal Data – Name, email address, shipping address, payment info.
Usage Data – Pages visited, time on site, browser type, IP address.
Cookies & Tracking Technologies – For performance, analytics, and personalization.
2. How We Use Your Data
We use your data to:
Fulfill and manage orders.
Improve our website, products, and user experience.
Communicate offers, newsletters (only if opted-in).
Ensure site security and prevent fraud.
3. Payment Information
Payments are processed via secure third-party gateways.
Heya does not store full credit card information.
4. Communication Preferences
You may opt out of marketing emails at any time via the unsubscribe link.
Transactional emails (like shipping updates) are still sent as needed.
5. Sharing of Data
Heya may share data with:
Service Providers – To process payments, manage logistics, email services.
Compliance Partners – When legally required (e.g., fraud investigation, subpoenas).
We never sell your personal data.
6. Data Storage & International Transfers
Data may be stored in the U.S. or internationally where Heya operates.
By using our services, you consent to this data transfer.
7. Children’s Privacy
Heya’s services are not intended for children under 13.
We do not knowingly collect data from children.
8. Your Rights
Depending on your region, you may:
Request access or correction of your data.
Request deletion or restrict processing.
Object to data processing or withdraw consent.